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Privacy Policy

At GeneFrontier Corporation (hereafter, “GFC”), we recognize that we have an important responsibility to protect the personal information of customers. We therefore ensure that our handling of personal information is done in compliance with the Act on the Protection of Personal Information and all other relevant laws and ordinances and in accordance with the following policy.



1. Purposes of Use of Personal Information

Personal information provided to GFC by customers or others will be used only for the purposes which we specified at the time the information was provided, or for purposes permitted by law, or for the purposes provided below (hereafter, collectively, “Purposes of Use”). Personal information will not be used for any other purpose.

  1. Answering, responding to, confirming, or managing inquiries, consultations, complaints, demands, and requests for materials
  2. Advertising of, and providing/collecting/researching/examining/handling information in connection with, products, services, campaigns, etc., communicated via invitation, e-mail, or other such means (regarding these purposes, your usage of GFC products, the GFC website, etc., may be analyzed in order to provide you with information suited to your preferences)
  3. Providing and managing, as well as providing, proposing or managing information related to, products and services handled by GFC
  4. Preventing and addressing fraud and other wrongful actions
  5. Conducting marketing surveys and analysis; studying and implementing marketing policies and measures
  6. Implementing and analyzing campaigns, planned prize competitions and surveys
  7. Improving GFC Products and Services; planning, researching and developing new products and services
  8. Exercising rights and fulfilling obligations which are legally or contractually prescribed


2. Disclosure and Provision to Third Parties

GFC will not disclose or provide to any third party the personal information provided by customers, except when provision or disclosure is done with customer consent, is done in accordance with relevant laws and ordinances, or is done for some other justifiable reason.



3. Safeguarding of Personal Information

To prevent personal information provided by customers from being divulged, lost, damaged, improperly accessed, etc., GFC will implement technical and physical measures, as well as train and educate employees, develop and maintain information management-related regulations and take other steps to ensure personal information is appropriately managed.



4. Handling of Customer Requests Regarding Their Own Personal Information

When a customer requests disclosure, correction, etc., of his or her personal information, GFC will handle this request in an appropriate manner after confirming that the person making the request is the same person about whom the personal information pertains or is someone who has been entrusted by said person to make the request.



5. Use of Google Analytics

GFC uses the Google Analytics service of Google LLC in order to improve the quality of the website run by GFC (hereafter, “GFC Website”). Google Analytics uses “cookies” to collect, record and analyze data about Web traffic to the GFC Website. To learn about how Google Analytics collects, and processes data, as well as to read the Google Analytics terms of service and Google LLC privacy policy, please visit the following websites.



6. Contact Us

Please submit all feedback, questions, complaints, and other communications about this privacy policy to the following.